Contact Us


Contact information:

http://www.iExpertAdvisor.com/

iExpertAdvisor, LLC
P.O. Box 128
Winchester, CT 06098
USA
info@iExpertAdvisor.com
860-469-5733


 

For technical or pre-sales questions, please send an email to:

 

support@iExpertAdvisor.com

 

We'll do our best to get back to you within 24 hours.  It might take a bit longer but we try hard not to keep you waiting longer than 72 hours.

 

Installation issues are our top priority.   If you paid for any of our products and can't install them we will respond to you as fast as humanly possible.

 

Almost every question has been asked and answered.  Check out the FAQ section of our blog:

http://expert-advisor-builder.com/faq/

Note: Our blog has an excellent search feature as well as a translate button.

 

The best way to learn VTS, from top to bottom, is this 25-step video series:

http://www.iexpertadvisor.com/best-way-to-learn-vts.html

 

The complete set of VTS help documents can be found here:

http://www.iexpertadvisor.com/connect-help/html/index.html

 

We have a user-supported forum where you can read and post questions:

http://www.iexpertadvisor.com/forum/

NOTE: We no longer monitor this forum as we spend most of or time maintaining the Expert Advisor Builder Blog. The forum is for VTS users to interact with each other.

 

All of our videos are posted on YouTube and categorized into playlists.

VTS-Connect Playlist

   http://www.youtube.com/playlist?list=PLoTJHnDX4t8xVrCF39dCP8V2jdXK1xFsU

 

Training Video Playlist

  http://www.youtube.com/playlist?list=PLoTJHnDX4t8zofcwHnxX_YE8RDsF3RmsP

 

We also keep a list of our latest videos at this page:

http://www.iexpertadvisor.com/videos.asp

 

For pre-sale, or before-I-buy questions, see this post:

http://www.iexpertadvisor.com/FAQ/

 

If your system will not build, see this post:

http://expert-advisor-builder.com/reasons-your-expert-advisor-will-not-build/

 

If your system will not open a trade, see this post:

http://expert-advisor-builder.com/6-reasons-your-expert-advisor-does-not-trade/

 

 

For faster support, consider joining our ADVANTAGE membership program. Aside from many other benefits, we respond to queries within 24 hours. 

 

NOTE: We can not build an entire trading system for you. We expect that you will put effort into learning VTS and trading system development.  However, we are more than happy to help you get started (sometimes it's hard to know where to begin) or answer any specific question about how to implement a technique.

 

If you need more help or just want to be guided, we offer one-on-one consultations.    One-on-one consultations must be prepaid and are scheduled through Kelly on a first-come, first-serve basis.

 

Our goal is for all traders to self-learn VTS without the need for one-on-one support.  If you have feedback or recommendations on how to reach this goal, please feel free to send to us.

Contact iExpertAdvisor support at support@iExpertAdvisor.com